Senior Independence Bridge
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bridges to preserve dignity, independence & security Senior Independence Bridge

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What credentials should be looked for in an agency, and in a care manager?

A care manager is a human service professional with a bachelor's degree in Nursing, Gerontology, Speech Pathology, Occupational Therapy, Physical Therapy, or Social Work.  They have comprehensive assessment and case management experience, and are knowledgeable about a variety of resources in the community.

A case management agency should be registered in the state as a business, and have appropriate insurance coverage.  It is appropriate to request references.